These are the most frequently asked questions. If you do not find an answer to your specific question, please contact customer service by using the Contact Us form on this site.
How to use AfterShokz Headphones.
• Can I use AfterShokz Mobile with smartphones other than an iPhone (e.g. Blackberry, Samsung, Nokia, etc.)?
• Can I use the Sport or Mobile model on my computer?
• Can people with hearing loss use AfterShokz?
• What is the correct way to wear AfterShokz Headphones?
• Will the vibrations produced by AfterShokz harm my cheekbones or teeth?
About the battery....
• Can I use a USB charger to charge my AfterShokz?
• Can I use my iPad or iPhone charger to charge my AfterShokz?
• How long will the battery last in AfterShokz Sport and Mobile models?
• Why do AfterShokz Sport and Mobile models have a battery?
Other questions...
• Are AfterShokz waterproof?
• Can I purchase AfterShokz in countries other than the US?
• If AfterShokz uses bone conduction technology, why can I hear music playing from the transducers when I take them off?
• What is the AfterShokz return policy?
• What is the frequency response of AfterShokz?
Troubleshooting...
• My AfterShokz headphones only produce sound on one side, what is wrong?